Master hairdresser Karl Holzer has his own hairdressing salon, has been happily married to his wife Elsa for many years and his beloved granddaughter Nora also contributes to his idyllic life in a small German town. However, when his son Thomas, Nora's father, is suspected of having been involved in serious crimes with a right-wing terrorist background with his recently deceased childhood friend, Karl begins to doubt his ability as head of the family. Meanwhile, 15-year-old Anyá's life is also shaken: Anya's parents' right to stay has expired after 17 years and the family is to be sent back to Kosovo. Anyá is the only member of her family to manage to escape. While trying to get in touch with her parents, the girl meets Karl Holzer, who soon has a terrible suspicion...